Privacy Policy

Last updated: 25/04/2025

At Global Arena Store, accessible from globalarena.lk, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party payment gateways)

b. Technical Data

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Date/time of visit

  • Pages visited

c. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance user experience

  • Track website usage

  • Enable cart and checkout functionality

  • Serve personalized ads via services like Google and Facebook

You can disable cookies in your browser settings.

How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Manage your account

  • Provide customer support

  • Improve website functionality

  • Send promotional emails (with your consent)

  • Prevent fraudulent activities

Sharing Your Information

We do not sell or rent your personal data. We only share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (e.g., DHL, FedEx)

  • Legal authorities if required by law

How We Store Your Information

All personal data is stored securely using industry-standard encryption methods. Sensitive payment information is handled by secure third-party providers and not stored on our servers.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request data deletion

  • Withdraw consent for marketing communications

To exercise your rights, contact us at [email protected]

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Global Arena Store
Email: [email protected]
Phone: [Phone Number]
Address: No. 9A, De Fonseka Place, Bambalapitiya, Colombo 04, Sri Lanka.