Our Terms & Conditions

Last updated: 25/04/2025

Welcome to Global Arena Store.

These terms and conditions outline the rules and regulations for the use of our website and services provided by Blue Ocean Group of Companies, located at No. 9A, De Fonseka Place, Bambalapitiya, Colombo 04, Sri Lanka.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Global Arena Store if you do not accept all of the terms and conditions stated on this page.

General

By placing an order on our site, you agree to be bound by these terms and conditions. We reserve the right to update or change these terms at any time without prior notice. Continued use of our website after any changes shall constitute your consent to such changes.

Product & Pricing

  • All product prices are listed in LKR and include applicable taxes unless otherwise stated.

  • We reserve the right to change prices at any time without notice.

  • Product descriptions and images are provided to the best of our ability but may not always be fully accurate.

Orders & Payments

  • Orders can be placed through our secure online checkout system.

  • Payments must be made using one of the accepted payment methods listed at checkout.

  • We reserve the right to refuse or cancel any order at our discretion.

Shipping & Delivery

  • We aim to dispatch orders within 10 business days.

  • Delivery times vary depending on location and shipping method.

  • We are not responsible for delays caused by external factors such as courier issues, natural disasters, or customs delays.

Returns & Refunds

  • If you are not satisfied with your purchase, you may request a return within 7 days of receiving the product.

  • Products must be unused and in original condition/packaging to qualify for a return.

  • Refunds will be issued via the original payment method once the return is approved.

  • Shipping costs for returns are the responsibility of the customer unless the item was damaged or incorrect.

User Accounts

  • When you create an account on our site, you are responsible for maintaining the confidentiality of your login information.

  • You agree to provide accurate and complete information during the registration and purchasing process.

Privacy

  • Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

Intellectual Property

  • All content, trademarks, logos, images, and designs on this site are the property of Blue Ocean Group of Companies and may not be used without permission.

Limitation of Liability

  • We shall not be held liable for any indirect, incidental, or consequential damages that may result from the use of our website or products.

Governing Law

  • These terms are governed by and construed in accordance with the laws of Sri Lanka, and you submit to the non-exclusive jurisdiction of the courts in that location.

If you have any questions about our Terms and Conditions, please contact us at:

Email: [email protected]
Phone: [Phone Number]